How to Respond to Negative Reviews Effectively

One of the biggest game-changers that the Internet has gifted us? You guessed it: reviews. Online reviews not only help consumers find the perfect shoe or the most delicious burger in their area but also help them choose who cleans their teeth. Think about it – would you want to visit a dentist who [...]

3 min read

Why Does Yelp Take Down My Office Reviews? (and what to do about it!)

Your online reputation is essential to the success of your dental practice. Gone are the days when good or bad news only traveled by word of mouth; now, your reputation is laid out on the Internet for everyone to see. A 2023 study showed that 93% of users say online reviews impact their buying decisions. [...]

By |March 1st, 2023|Yelp|
6 min read

Can I Remove a Google Review?

The short answer is “yes.” You can have a Google review removed. However, not just any review. The review has to meet Google’s guidelines for a fake one. If it doesn’t, the review stays. This includes reviews that may not necessarily be “fair” or negative from the patient’s point of view. [...]

7 min read

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